This Privacy Policy explains how EternalNeuron Lda, NIPC: 515865850, with registered address at Edif. Atrium Saldanha, Rua dos Anjos 67C, 1150-035 Lisboa, Portugal (“BirdSpot”, “we”, “us”, “our”), collects, uses, stores, shares, and protects information through the BirdSpot mobile applications, the website at https://birdwatchers.app, and related services (collectively, the “Services”).
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
BirdSpot is a social platform for birdwatchers that allows users to log and share bird sightings, publish posts and photos, follow other users, discover birdwatching events, exchange information within the community, use bird identification features, and access optional premium features through BirdSpot Supporter subscriptions.
When you create an account or sign in to BirdSpot, we may collect:
Authentication may be provided through email login, Google login, Facebook login, Apple login, or other supported authentication providers.
If you sign in using Google, we may receive information permitted by your Google account settings, such as your name, email address, profile image, and authentication identifier.
If you sign in using Facebook, we may receive information permitted by your Facebook account settings, such as your name, email address, profile picture, and authentication identifier.
We collect content that you choose to create, upload, publish, or share through the Services, including:
With your permission, we may collect approximate or precise location information, including GPS location.
Location data may be used for:
You can disable location permissions at any time through your device settings. Some features may not work properly without location access.
We may collect technical and diagnostic information, including:
BirdSpot may use analytics services, such as Firebase Analytics or similar tools, to understand how users interact with the Services, improve performance, measure engagement, detect technical issues, and improve user experience.
If you subscribe to BirdSpot Supporter or purchase premium features, we may process subscription-related information, including:
Payment information is processed by Google Play, Apple App Store, or the relevant payment provider. BirdSpot does not store your full payment card details.
We use information to:
Where the General Data Protection Regulation (GDPR), UK GDPR, or similar laws apply, we process personal data under one or more of the following legal bases:
BirdSpot may display advertisements through Google AdMob or similar advertising providers.
Advertising providers may collect or process information such as:
Users in the European Economic Area (EEA), United Kingdom, and Switzerland may be asked to provide consent before personalised advertisements are shown.
Users with an active BirdSpot Supporter subscription may receive an ad-free or reduced-advertising experience, depending on the subscription plan and features available at the time.
With your permission, BirdSpot may send push notifications relating to:
You can disable notifications at any time through your device settings.
If BirdSpot offers bird identification, image analysis, or AI-assisted features, uploaded images and related information may be processed to provide identification results, improve functionality, prevent abuse, and support service reliability.
Uploaded images may be processed by artificial intelligence, machine learning systems, cloud infrastructure, or third-party service providers used to generate bird identification results.
We do not sell uploaded images.
Bird identification results are informational only and may be inaccurate or incomplete.
We do not sell personal data.
We may share information with the following categories of recipients:
We may share information with companies that help us operate, host, secure, analyse, support, monetise, and improve the Services. These may include:
If you sign in using third-party authentication, relevant information may be exchanged with:
Subscription and purchase-related data may be processed by Google Play, Apple App Store, RevenueCat, or other payment and entitlement providers for billing, renewal, cancellation, refund, and subscription management.
We may disclose information when required by law, legal process, regulation, court order, or government request, or when necessary to protect the rights, safety, security, and integrity of BirdSpot, our users, wildlife, the public, or third parties.
Information may be processed in countries outside your country of residence, including countries that may not provide the same level of data protection.
Where required by applicable law, we apply appropriate safeguards, such as contractual protections, adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms.
We use commercially reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
However, no internet-based, mobile, or electronic system can guarantee absolute security.
We retain information only for as long as necessary for the purposes described in this Privacy Policy, including:
When information is no longer needed, we will delete, anonymise, or securely retain it only where legally permitted.
Subject to applicable law, you may have the right to request:
Requests may be sent to: support@birdwatchers.app.
If you are in the European Economic Area, United Kingdom, or another region with data protection rights, you may also have the right to lodge a complaint with your local data protection authority.
You may request deletion of your account and associated personal information by using the account deletion option in the app, where available, or by emailing: support@birdwatchers.app.
If requesting deletion by email, please use the subject line: Data Deletion Request.
We aim to process deletion requests within 30 days, unless a longer period is required or permitted by law.
When your account is deleted, we will delete or anonymise personal information associated with your account, unless we need to retain certain information for legal, tax, accounting, security, fraud prevention, dispute resolution, service integrity, or legitimate business purposes.
Some public or shared content may remain visible if it has already been shared with others, copied, cached, backed up, anonymised, or retained in a way that no longer identifies you, unless deletion is required by law.
Deleting your BirdSpot account does not automatically cancel an active subscription purchased through Google Play, Apple App Store, or another third-party platform. You must cancel subscriptions through the platform where the purchase was made.
BirdSpot is not directed to children under the age of 13 or the minimum digital consent age in their country or region.
We do not knowingly collect personal data from children below the applicable age of digital consent without appropriate parental or guardian consent. If you believe that a child has provided us with personal data without the required consent, please contact us at support@birdwatchers.app.
The Services may contain links to third-party websites, services, app stores, payment providers, social platforms, maps, or external content.
We are not responsible for the privacy practices, content, security, or policies of third parties. You should review their privacy policies before using their services.
We may update this Privacy Policy periodically. If we make material changes, we may notify you through the Services, by email, or by another reasonable method.
The updated Privacy Policy will become effective when posted, unless a later date is stated.
For privacy-related questions, requests, or concerns, contact us at:
EternalNeuron Lda
Reg. No.: 345454544
Address: Edif. Atrium Saldanha, Praça Duque de Saldanha 1 Piso 7,
1050-094 Lisboa, Portugal
Email:
support@birdwatchers.app
Website:
https://birdwatchers.app